Shipping

IMPORTANT: The new CorvetteCentral.com utilizes real-time calculation of shipping costs based upon dimensional weights each time you visit your shopping cart. We thank you for your patience while the shopping cart recalculates to bring you the most up-to-date live shipping quote.

shipping zones

Corvette Central will endeavor to process all in-stock orders within 2 - 3 days (unless stated otherwise) of when the order is placed, excluding weekends and holidays, unless RUSH service is chosen. For all continental U.S. orders, please allow 7-10 days business days to receive your order.

Small packages that weigh less than 4 lbs. are sent by U.S. Postal Service 1st Class or Priority Mail. This service is the fastest and most economical for this size of package. The U.S.P.S. delivers to the continental United States, as well as Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, and military addresses (APO/FPO), Monday through Saturday. All other packages will be shipped regular ground service by UPS. Ground service delivers to a large section of the U.S. within 3 days from our location. Corvette Central offers Next Day air, 2 Day air, and 3 Day select UPS delivery services upon request. Saturday delivery service is only available with Next Day air charges plus an additional fee.

Note: Air shipping charges are determined by dimensional weight.

International Orders: We have shipped Corvette parts to every corner of the globe—from one small part, to large wholesale orders. Since arrangements vary depending on size of order, location and timing, please contact us for the most efficient and economical means of shipping your order. Orders shipping outside the United States or Canada are normally held to ship complete unless you specify otherwise. Our international order line is 269-426-8833. Orders shipped within the continental United States to a freight forwarder will take additional time to process. We are automated to ship directly to customers overseas via UPS Express or expedited.

Rush Service: If you need your order processed and shipped the same day, we offer "RUSH" service. For an additional $3.95, orders received before 3:00 PM ET will be processed and shipped that same day. Orders received after 3:00 PM will ship the following business day using the "RUSH" service. To place an order with "Rush" service, please call our order department at 800-345-4122. This service is not available online.

Truck Freight: Parts noted for Truck Freight shipping and any other item exceeding carrier size or weight limits will be shipped by truck. All items being truck shipped must be prepaid or charged to a credit card.

Canada: Corvette Central ships to Canada via UPS exclusively. We have entered into an arrangement to act as an agent of the Canadian government in order to collect all duties, taxes and brokerage when your order is processed. We will then remit all collected monies to the appropriate government entities. This allows you to know the total cost of your order to be delivered to your door, at the time your order is placed. There are no hidden charges! The exception to this program is Prince Edward Island. Orders shipping to this province will be processed through a Canadian brokerage house as in past. (This program does not apply to truck freight items. Those items would still require duties and taxes be paid when the item is delivered.) Shipping charges for Canadian orders are not calculated when you place an order on our website. Please call our order line at 800-345-4122 for a quote including shipping, taxes and duties. Read more about our arrangement with UPS.

Handling and Insurance: A handling charge is included in the shipping charge on all orders. We feel this is the fairest way to cover a variety of increasing costs without arbitrarily raising parts prices. For protection against loss or damage of your purchase, all shipments are insured. Insurance costs are included in shipping charges.

Shipping & Packaging Charges

Pertaining to orders shipped ground within the continental USA: Ground service freight charges for your entire order will be charged at the time of the first shipment. Any backorders shipped after the initial shipment will not incur any additional shipping charges. For phone and FAX orders, the shipping fee is based on the calculated weight of the parts ordered and the destination zip code according to current UPS and USPS shipping rates. For mailed in and internet orders, the shipping fee is based on the shipping chart located on the order form.

Not Shipping to your Billing Address?

If your order is shipping to an address other than the billing address on your credit card, we may contact you to list the alternate address with your credit card company. This helps prevent fraudulent use of your credit card. To list the alternate address with your credit card company, just call the 800 number on the back of your card and ask the agent to add the address to the notes on your account. Listing the address before you place an order helps us process your order more quickly.


PLEASE INSPECT ALL PACKAGES IMMEDIATELY.

All damages, shortages, or errors must be reported within 7 days of receipt of package. Please have the package and invoice with you when you call.

Damaged Goods - Shipping Related

If there appears to be any external damage, i.e. crushed or dented box, any tears or holes in package, or tape that appears to have been replaced, immediately inspect contents of package for parts damage. If damage is found, DO NOT CONTACT THE CARRIER. IMMEDIATELY CALL CORVETTE CENTRAL AT (800) 345-4122 to report damage.

Do not discard the package or box that the item shipped in. If a claim is filed, arrangements will be made for inspection and/or pickup of damaged item and packaging.

Corvette Central is not responsible for damage to shipments that are forwarded to an address beyond the ship to address that appears on the invoice.

Shortages, Errors or Defective Items

All shortages or errors must be reported within seven (7) days of receipt of order.

Call us at 800-345-4122 immediately and we will process an exchange or replacement as required.

If you have a problem with the fit or function of a part, please call and speak to our product assistance department. If the part is determined to be defective, we will make arrangements to pick it up from you and process a replacement, subject to the manufacturer's warranty.

Refused Shipments

Shipping and Handling charges on refused shipments are the responsibility of the customer.

Warranty

Corvette Central will not be responsible for any damage or loss caused by delays, failure, or any consequential damage arising from any cause whatsoever, nor for labor, transportation, or any other charges incurred in the replacement or repair of a defective item. Additional restrictions apply; please refer to our catalogs or website for additional details.

IMPORTANT INFORMATION FOR OUR CANADIAN CUSTOMERS

If you have the need to return an item to us, please contact us in advance for a return merchandise form to accompany the return, which will prevent you from being charged additional duties and taxes in sending it back to us.

Price Match

Corvette Central will match any Corvette competitor's current advertised price, prior to sale, on an identical product. Simply send us a copy of the competitor's catalog or ad showing the current advertised price. Product must be from same source or vendor. Note: This does not include sale prices or web specials. Cannot be combined with any other discount or special offer.

ND - No Discount

An (ND) within the description of a product means there is no discount available, regardless of any offer. The value of a no discount item(s) can be used to reach a quantity discount level, but will not receive a discount.

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