Contact Us

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Email Us

Got a quick question? Drop us an email.

We generally respond to email inquiries within 1-2 business days.

If you need immediate assistance or wish to make changes to an existing order, please call us during our normal business hours.

Call Us

800-345-4122 or 269-426-3342
FAX: 800-635-4108 or 269-426-4108


Customer Service Phone Hours

Monday through Friday 8:00 AM – 5:00 PM ET
Saturday 10:00 AM - 2:00 PM ET

Product Assistance Phone Hours

Monday-Friday 9:00 AM - 5:00 PM ET

Visit Us

Our Order Pickup Counter Is Open, With Limited Services Available

You can now pick up your “preplaced order” at our counter. Please call ahead and advise the representative taking your order that you wish to pick it up. We will process and pull your order, charge your credit card, and call you when your order is ready for pick-up. Please allow 24 hours of processing time.

If you have questions about a product, please call 1-800-345-4122 then select option 3 for the Product Assistance Department. Due to limited staff, no one is available to assist you in person at our counter.

Order Pickup Counter Hours

Monday-Friday 9:00 AM- 4:00 PM ET

PO Box 16
13550 Three Oaks Rd
Sawyer MI 49125 USA

During the worldwide COVID-19 pandemic, the health and safety of our employees and customers is our top priority. Our team has implemented enhanced safety measures and we are closely following official COVID-19 recommendations of the CDC, as well as local government mandates. Our COVID-19 Preparedness Plan is available upon request.

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